I'm Technically Challenged: Can Telemedicine Work for Me?

Telemedicine offers access to quality health care without the inconvenience of an office visit. However, like any “new thing,” it can seem a bit intimidating, especially if you’re not tech-savvy. We can help.

Technology continues revolutionizing various aspects of life, including how you access health care. The thought of a virtual visit with your physician via telemedicine may seem uncomfortable at first, especially if you’re unfamiliar with today’s video conferencing tech.

Our team at Calabasas Medicine Group embraces advanced medical technology and techniques that are safe, effective, and beneficial. That’s why we offer telemedicine visits to our patients.

We’re happy to walk you through the basics of our telemedicine service, and we’re always open to questions about how to sync your health and well-being with today’s technology.

Telemedicine basics

Our telemedicine services at Calabasas Medicine Group allow you to consult with your provider remotely using a smartphone, desktop computer, or tablet. Instead of visiting the office, you can schedule a virtual appointment and see the doctor from the comfort of your home or another convenient location.

Some appointment types — such as annual physicals and lab work — aren’t amenable to telemedicine. However, a virtual visit easily handles many acute or sick visits, medication refills, chronic disease follow-ups, and minor injury care.

We’ll let you know if the service works for a telemedicine visit when you call in for an appointment.

Preparing for your telemedicine visit

Consider these pre-visit suggestions to prepare for telemedicine visits:

Choose a user-friendly platform

Most telemedicine platforms are designed to make virtual connections simple and user-friendly. When selecting a platform or app, choose one that offers clear instructions, including step-by-step guidance on setting up an account, scheduling appointments, and joining virtual visits. Also, use a device you’re comfortable with and you can adjust settings easily if needed.

Our office helps pave the way with information regarding compatible platforms and instructions about what to expect during your virtual visit with our office regarding timing and connection.

Test your tech

Take time before your telemedicine appointment to become familiar with the platform. Try a virtual practice run with a family member or friend to ensure your internet connection, camera, and microphone are working correctly.

Don't hesitate to ask for help if you're having trouble with the technology. Most telemedicine platforms have customer support services available to assist users. Reach out to them if you encounter any technical difficulties.

Regarding the visit

These tips can help make your virtual visit successful:

Prepare in advance

Gather necessary documents or information and keep them readily available during the visit. This could include your medical history, a list of current medications, or notes on any specific symptoms you're experiencing.

If you’re connecting for a follow-up visit, don’t forget the information about your condition. For instance, you may want a list of your blood sugar readings or blood pressure checks.

Compile any questions you might have for the doctor regarding previous lab results, symptoms, or medications. Having this information readily available can help streamline your telemedicine appointment and ensure that you don’t forget any of the things you wanted to talk about with your doctor.

Find the right space

Choose a quiet, private, well-lit space for your telemedicine appointment. Minimize background noise and distractions to ensure clear communication. Position yourself in a way that ensures your provider can see you clearly on camera.

Take notes

Jot down any instructions, prescriptions, or recommendations provided during the appointment. If you're unsure about anything discussed during your telemedicine appointment, don't hesitate to follow up.

You don’t have to be a tech whiz to take advantage of telemedicine. At Calabasas Medicine Group, we’re always happy to hear from you via email, text, or phone to seek clarification or additional guidance. Contact us today to learn more about our concierge services, including telemedicine for acute and chronic illnesses.